Partner Admin
Can I offer my dashboard's Analytics tool as a stand-alone product?
Yes, our Analytics tool is now a stand-alone product and is not tied with our website offering.
How to add Custom Add-On Products
You can now offer custom services to your clients. Example: Custom logo, Phone Service, Do It For You Service. Within the Partner Portal select the pencil icon next to the reseller account you would like to add custom products to. Select the Plans ...
How do I update my profile?
Your profile section allows you to update your name, email, phone number, profile picture, and password. Hover over the profile icon and select My Profile. Select Edit Photo to upload a new profile picture from your computer. Update the highlighted ...
How do I view the status of each reseller account?
You will be able to see the status of your resellers. You can also filter your reseller list by status. By default, you will see all accounts. Select a status tile to only view the account in that specific status. You can confirm you are viewing a ...
How do I view a reseller's dashboard?
You can access a reseller's dashboard to assist them with making updates. Select the globe icon next to the account. You can now review the reseller's accounts and help them make any necessary updates.
How do I reactivate a reseller?
You can make any inactive account active. To do this, you will need to contact us to confirm that the reseller is fully set up on the backend. Select the pencil icon next to the account. Select the Activate button. Select Yes to confirm. The status ...
How do I deactivate a reseller?
If your reseller no longer wants to continue using your service, you can deactivate their account. Select the pencil icon next to the account. Select the Inactivate button. Select Yes to confirm you would like to deactivate the reseller.
How do I edit a reseller's account?
After the initial setup of the reseller's account, you will be able to update their account details and pricing. Select the pencil icon next to the account you want to update. In the Account Details section, you can edit their name and business ...
Where do I enter a reseller's domain URL?
You will enter the reseller's domain when you create their account. Select Add a Reseller. In the domain name section, enter the reseller's domain. Example: yourdomainname.com (do not include "http" or "www"). Select Save. Note: The domain name ...
How do I set up wholesale costs?
You will set up wholesale costs for each reseller during their initial set up. Select the pencil icon to edit the reseller's account details. In the Pricing section, you can update the price you are charging your reseller. You will see the original ...
How do you invoice a partner for their resellers?
The contract details will be the same for the partner. We will add all their partner accounts and reseller accounts, and invoice the main partner.
How do my resellers receive their monthly invoices?
All billing will be handled by the partner within your own billing platform. You will be responsible for creating and managing all invoices.
How do I navigate the Partner Dashboard?
Your partner dashboard allows you to have an overall view of all resellers. View your total list of resellers. Add a Reseller. Filter your resellers. Select a reseller status to view the accounts with each status. Active Resellers: Ready to create ...
Do sub-resellers go live immediately?
No, the sub-reseller must follow the same onboarding process as the reseller. After onboarding, we will be able to take the sub-reseller's dashboard live.
How does a reseller log in to their dashboard?
Resellers can log in to their dashboard at https://reseller.cml.ai/login. Enter your email and password to log in.
How do I add a reseller?
To add a reseller, log in to your dashboard and select “Add A Reseller”. Enter the reseller account details, their domain name, and the wholesale cost you will be charging them. Select “Save” to add your new reseller. You will see the new reseller ...