Accounts
How do I add Conversations to a user's account?
You can add Conversations by logging in to your Reseller Dashboard and selecting the account you want to update. Select the pencil icon to edit the user's account. Enable the Conversations add-on. Pricing for add-ons may very depending on your ...
What is the Connect Your Social Accounts email?
When your user signs up with you, a Connect Your Social Accounts email will be triggered. The user can connect their accounts directly from this email – no logging in to their dashboard required.
How do I customize a user's plan?
You can customize a user's subscription by adding products and making certain products upgrades. This option is available when creating a new account or editing an existing account. For this example, we will edit an existing account. To edit an ...
Can I change the name of the tiles?
Yes, please contact your account manager for further assistance.
Will the system automatically charge my customers credit card once the trial period expires?
As of now, no - but we are working on a solution in the near future. When your customer's trial is expired, they will see a pop up window after logging prompting them to contact you to renew their services.
How can I create a widget on my website like https://www.reviewrev.com/scan ?
Contact your account manager, and they can assist you (Needs to be created through Uberall dashboard.)
Is there an additional cost for the upgrades?
Yes, the website, e-commerce, accessibility, Google Ads Manager and Local SEO upgrades incur an additional cost, per project, based upon your contract.
How do you onboard a sub-reseller?
A subreseller must go through the same onboarding process as you. This includes choosing a domain, adding DNS records, and completing the Google My Business API application
How do I see what upgrades an account is using?
You can view upgrades enabled for a specific account by viewing the icons in the Upgrades column. To view/add/remove product upgrades from an account: Search for the specific account Select the pencil icon Select the checkbox to add/remove an ...
How do I view the status of an account?
You can view the status of each account by selecting a status tile or viewing the status column in the account list view. The account list view allows you to view the status of all accounts. Select a specific status tile to only view the accounts in ...
What is the Accessibility Upgrade?
An easy website accessibility solution from AudioEye. Their technology integrates with your site, tests to ensure it's ADA compliant, gets you certified, and performs ongoing remediation so you stay in compliance. Requires a 30-day notice for ...
What is the E-Commerce Upgrade?
Sell seamlessly on your website and beyond with our omni-channel e-commerce platform. Sell up to 1,000 products in your fully customizable store. Includes access to our App Market and our mobile app. To add the E-Commerce Upgrade to an account: ...
What is the Website Upgrade?
Includes a mobile-optimized website, access to our website-editing tool, a blogging platform that integrates with your website, and analytics tracking. To add the Website Upgrade to an account: Search for the specific account Select the pencil icon ...
What is the Google Ads Manager Upgrade?
Give your clients the power to create and manage Google Ads directly from your branded dashboard. They can manage every aspect of their campaigns – from beginning to launch. To Add Google Ads Manager to an account: Search for the specific account ...
How do I search for a reseller?
You can use the search function to quickly find a specific reseller. You can search by account name, email, or domain.
How do I create an account?
You can create accounts for your users within your reseller dashboard. Create an account: Select Create Account Enter the user's information Select a trial period Select upgrades Select Save To create a new account, select “Create Account”. This will ...
How do I view an account's dashboard?
You can view your user's dashboard to help them set up products. View user's dashboard: Select the globe icon A new browser tab will open with the user's dashboard To view the dashboard, select the globe icon. A new browser tab will open with the ...
How do I edit an existing account?
You can edit an existing account and add additional products to a user's subscription. To edit an existing account: Select the pencil icon You can update the user's First and Last Name, Business Name, and add upgrades You can also cancel the ...
How do I sort accounts by column type?
You are able to sort each column. Select the arrow icon next to the column title to view sorting options.
What is the Local SEO Upgrade?
Our tool automatically adds your business everywhere people are looking for you, getting you listed on 40+ directories, optimizing your listings, and ensuring they’re up-to-date. To add the Local SEO Upgrade to an account: Search for the specific ...
What types of accounts can I offer?
You can offer your users a Trial or Non-Trial account. You will set the trial status when you create the account for your user. Select Create Account. There are two options for account type: Trial Period and No Trial Period When selecting Trial ...