How do you onboard a sub-reseller?

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• Do sub-resellers go live immediately?

  No, the sub-reseller must follow the same onboarding process as the reseller. After onboarding, we will be able to take the sub-reseller's dashboard live.

• How do I deactivate a reseller?

  If your reseller no longer wants to continue using your service, you can deactivate their account.  Select the pencil icon next to the account.  Select the Inactivate button. Select Yes to confirm you would like to deactivate the reseller.

• Where do I enter a reseller's domain URL?

  You will enter the reseller's domain when you create their account. Select Add a Reseller. In the domain name section, enter the reseller's domain. Example: yourdomainname.com (do not include "http" or "www"). Select Save. Note: The domain name ...

• How do I edit a reseller's account?

  After the initial setup of the reseller's account, you will be able to update their account details and pricing.  Select the pencil icon next to the account you want to update.  In the Account Details section, you can edit their name and business ...

• How do I search for a reseller?

  You can use the search function to quickly find a specific reseller. You can search by account name, email, or domain.